Learning in 3D: Please Join My Reading Group

Learning in 3D

Learning in 3D

My company is piloting serious gaming in the learning domain using an immersive 3D environment based on the Unreal engine. We are on the cusp of developing a game around hazard recognition scenarios that are based on real life experiences. Because of this I am reading up on serious gaming and game design in general. After finishing the brilliant The Art of Game Design by Jesse Schell (more about that book in a later post), I now want to tackle Learning in 3D, Adding a New Dimension to Enterprise Learning and Collaboration by Kapp and O’Driscoll.

I have decided to start a reading group which will read the ten chapters of the book in ten weeks (there is a preview of the chapters here). We will use blogs, Twitter, Delicious and a weekly teleconference to communicate around the book.

So how will this work?

The book provides principles for architecting 3D learning experiences (including a maturity model for immersive technologies) and has lessons on and examples of implementations in enterprise situations. The goal of the reading group is to actively internalise these lessons and see how they can be applied in our own organisation(s).

As I want this reading group to impact the learning function in my own organisation I intend for about 50% of the participants to work for Shell and for the rest to come from my network outside of Shell. The minimum number of participants is 5 (doing two chapters each) and the maximum is 40 (four people per chapter and incidentally the limit of our teleconferencing solution). Everybody will have to acquire their own copy of the book. (I used the Book Depository to buy this book, as they have free shipping, note that I will earn a small referral fee if you click this link and then buy the book).

The reading group will have a weekly rhythm with a particular chapter of the book as the focus of attention. The following activities will happen every week:

  • One or more people will be assigned to write a summary of the chapter on their blog (if they don’t have a blog, they email me the summary and I will publish it on this blog). The summary ends with at least one multiple choice poll and a discussion question/proposition, both used as input for the teleconference.
  • All reading group participants will be tweeting questions and comments about the book (using a designated hashtag, see below).
  • Each participant will try to add at least one interesting link to Delicious (again with a hashtag) that relates to the chapter of that week.
  • At the end of the week (actually on a Monday), there is a teleconference where the summarisers for that week lead a discussion about the chapter, using the poll and the discussion question/proposition as input.

Hashtag and aggregation
All Delicious URLs, blogposts and Tweets should be tagged with the #Lin3DRG hash tag (stands for: Learning in 3D Reading Group). This will allow me to try some smart ways of aggregating and displaying the data using things like Yahoo Pipes or Downes’ gRSShopper. I promise to write another post on my aggregation strategies.

When and where?
It is going to be a virtual affair, co-creating on the web. We will start reading on April 19th, will have our first weekly 30 minute teleconference on Monday April 26th at 15:30 Amsterdam time and will close out on June 28th (so we will have 10 telcons on ten consecutive Mondays at the same time, it is not a problem if you miss one, we will record them).

Do  you want to join the reading group? Then please fill out a comment with your name, email address, blog URL (not required) and any comments or questions you might have at the bottom of this post. I will get back to you with your assigned chapter(s), some more information on the process and the call in details for the teleconference. You can put your name down until Monday April 19th.

I am really looking forward to it!

DrupalJam in 7 tweets (Awesöme?!)

Arjen Vrielink and I write a monthly series titled: Parallax. We both agree on a title for the post and on some other arbitrary restrictions to induce our creative process. For this post we agreed to write about DrupalJam 6 by commenting on 7 tweets that have a #drupaljam hashtag. You can read Arjen’s post with the same title here.



DrupalJam 6 was held in Amsterdam on March 19th 2010. I have never really used Drupal, but as a project it has many similarities to Moodle and that makes it interesting to me. Just like Moodle it was started by a single very sociable person with a vision, just like Moodle it is a PHP application and just like Moodle it is the de facto mindshare (if not market) leader in its field. All the similarities make looking at the differences even more interesting. Moodle has commercialised through a decentralised network of Moodle partners, whereas Drupal has chosen a venture capital backed route with Acquia.Martin Dougiamas has decided to commercialise the Moodle trademark through a decentralised network of Moodle partners, whereas Dries Buytaert has chosen a venture capital backed route by creating a company specialising in Drupal services: Acquia, allowing other companies to (often freely) license the Drupal trademark too. (Text deleted and added after a comment by Bert Boerland, thanks!) The DrupalJam was more product focused (in the sense of software focused) than your standard Moodlemoot. This makes sense: DrupalJam visitors only share the fact that they use Drupal (the contents of their site can be about anything) whereas Moodlemoot visitors usually also share a passion for education.

Let’s cut to the chase: During the DrupalJam I kept monitoring the #drupaljam hashtag using Tweetie 2. I then favourited every tweet that I thought was interesting and could be used for this post. Out of the twenty or so favourites I selected these 7 to share with you.

1. tkeppens: Het zou fantastisch zijn de #drupaljam sessies na de conf als screencast te kunnen zien. Drukke agenda laat niet toe er te zijn. : – ( #drupal
A quick translation: “It would be fantastic if #drupaljam sessions would be viewable as a screencast after the conf. Busy agenda doesn’t permit me to attend”. Technology is now at a stage where even for a non-commercial event, this should be feasible. Presentation capturing is something that I have been exploring in my role as Innovation Manager for Learning Technologies recently and it is a market with fast maturing products. I have looked at Presentations 2Go and am also very interested in Echo 360‘s offering (see here for a more complete list of options I explored). I believe it is good practice to separate the video of the speaker from the video of the speaker’s laptop. Does anybody know what is the easiest way of organising this on the cheap for conferences like the DrupalJam or a Moodlemoot?

2. ellishettinga: 2 werelden komen samen, #drupaljam in de Microsoft-/Sogetizaal, Microsoft als hoofdsponsor? Gezellig.
Translation: “2 worlds come together, #drupaljam in de Microsoft-/Sogetihall, Microsoft as the main sponsor? Convivial.” I have a distaste for giving rooms names of sponsors and have tweeted about that before:

Corporate Sponsorship

Corporate Sponsorship

However the fact that it is Microsoft sponsoring an open source event is pretty new to me and apparently something we should be getting used to.

3. ijansch: #drupaljam dangerous question in opening. ‘how many women are here’ is so eighties… Make them feel normal, not special.
Women in technology is a pretty contentious topic. Ada Lovelace day has just passed and could be seen as a symptom of more ground needing to be covered. DrupalJam did not have a lot of women attending. As nooble wrote: Op #drupaljam met 2^8 mannen en 2^2 vrouwen (“At #drupaljam with 2^8 men and 2^2 women”). I agree with ijansch that the organiser did a terrible job in the way that they brought this to the attention of the complete audience. Instead they should have asked themselves why this is the case and how it can be changed for the next event. I’ve recently listened to two podcasts that discuss women in technology as a (sub)topic: FreeBDSgirl and Fernanda Weiden both on Floss Weekly. Another interesting project to stay in touch with is Women & Mozilla. Open source projects should never forget that there are also many other diversity and inclusiveness lenses to take into account outside of gender.

4. ijansch: Would be nice if #drupaljam was on http://joind.in for talk ratings
It is always nice to learn about a new web service through a tweet. I checked out Joind.in and have decided to register for an account and try and use it at the next conference I am organising (Moodlemoot on May 26th). Joind.in allows you to add tracks and talks to your event and then provide an easy link to a summary, slides on Slideshare and a way to score and comment on the talk. They have an iPhone app and an open API (so other apps should be on their way). The only thing that might be a problem is that it doesn’t seem to allow for localisation: the whole site is in English, making Dutch summaries stand out a bit.

5. ekes: apache solr stats #drupal understand what people look for on your site. Genius. @robertDouglass #drupaljam
The first tweet that has any relation to Drupal. Apache Solr is an interesting Apache project that sits on top of the Lucene search engine library. It is a very fully featured and fast search platform with things like faceted search out of the box. There is a Drupal project that integrates Solr with Drupal, bringing very rich search functionality to any Drupal website. Good stuff!

6. askibinski: Just learned about the ‘Levensthein distance’. A way to compare similarities between strings. #drupaljam
This tweet had me whipping out my phone to do a Wikipedia search (I use the excellent and free Wikipanion app for that) on Levensthein distance. It is a way to see how similar two strings of text are measured by their edit distance: how many steps do you need to transform one string into another. I have no idea why this concept came up during DrupalJam (I wasn’t at the talk), but I do now have another trivia under my belt.

7. bramveen: Maybe the speaker should remove his chewing gum #drupaljam
Every open source project seems to have a least one “rock star” and Morten Heide self-named “King of Denmark” was the rock star of the day. Morten loves umlauts, the name of his company is “geek Röyale“, and his two favourite words are “awesöme” and “shit”.

Morten's Cöntact form

Morten's Cöntact form

Morten is a web designer and was giving the final talk of the day, speaking about the new way of doing themes in the as yet unreleased Drupal 7. The only problem with the talk was that Morten was chewing gum while talking. That and the rest of his behaviour turned the talk into more of a show about Morten then a talk about Drupal theming. Afterwards Mortendk showed some remorse on Twitter: #drupaljam next time im gonna drop The gum it was an #epicfail hope ppl got The awesome shit in drupal 7 anyways. I would say: Keep the gum, the world needs more completely self-involved rock stars…

Looking Back at Learning Technologies 2010

Learning Technologies

Learning Technologies

A couple of weeks ago I had the pleasure of attending the 2010 Learning Technologies Exhibition in London. In many ways this event is very similar to the Online Educa in Berlin (e.g. most Berlin exhibitors were in London too and the conferences shared a keynote speaker). There are two main differences: Learning Technologies seems to draw a slightly less international crowd and it focuses more on the world of corporate learning. In this post I want to capture the people I met and the technologies that I looked at. What caught my eye?

Mobile Learning, Social Media and Serious Gaming
Those were the three buzz words that most exhibitors thought would sell their services best. I made it a point to enquire with any exhibitor who used any of these terms in their marketing and found out that most of these claims were very hollow. For example, I talked to a developer of mobile applications who told me they would gladly convert all my existing e-learning content into a mobile format (why would I want to take something that does not take advantage of its medium and move it over to a medium where it fits even less well?). Another one on the ridiculous side of the effectiveness scale was the vendor that showed me a screenshot of an internal social networking site where people could do a daily crossword. Honestly? Where is the first vendor that can show me a scalable mobile learning event/application that can only work because it is delivered through a mobile Internet enabled, location aware phone with a camera? The medium is the message right?

Technology Companies versus Content Development Companies
Luckily there were some exceptions to the rule. I thoroughly enjoyed talking to the knowledgable people of Caspian Learning. They have developed a serious gaming platform (Thinking Worlds) which utilises Adobe Shockwave to deliver single user 3D virtual worlds in the web browser of the participant. I have been a participant in an excellent course that used their technology and was very curious to see what the authoring environment would look like. After a solid demo I came away very impressed. The way that scenarios can be created and managed looks wonderful. I believe it is fair to say that Caspian’s technology is good enough to enable a new way of designing learning events. The ball is now in the court of learning designers (I like that better than “content developers”), they have to explore this new technology and have to learn a whole new set of skills. Authoring is easy, but how do you design effective scenarios? The field is very immature in this respect. Here is a demonstration video of a game made with their engine:

Caspian’s business model is interesting too. They consider themselves a technology company foremost, and not a content development company. Their business development efforts are spent on finding content partners. They already have a deal in place with IBM and I wouldn’t be surprised if companies like Accenture, Tata and NIIT will follow soon. This is the perfect way to make your business scale and it will allow you to focus on developing your technology (managing technical people like programmers is fundamentally different from managing learning consultants).

In my quick chat with Gavin Cooney from Learnosity I advised him to pursue a similar strategy: the core competences of his company are their technical skills (I call them “Asterisk plumbers”) and their ability to find strategic partnerships (not that he needs any advice, I am sure his business development skills far outshine mine!).

Some companies seem to sit on the fence when it comes to being a technology or a content development company. LearningGuide Solutions has an Electronic Performance Support System (EPSS) and develops content for it. I believe that EPSSs could be a very efficient way of getting people up to the task with a piece of software. The demo of their product left me underwhelmed.  They have been on the market for quite a while now, but their LearningGuide does not seem to have evolved past a an improved version of an online help system. The granularity of the context sensitivity was disappointing, the authoring has no version control and there are no social features. Wouldn’t it be great if people could write their own tips with the guides? How come LearningGuide has not kept up and emulated some of the functionality that platforms like Get Satisfaction have?

Learning as a Managed Service
I was interested to know whether any vendors would be able to deliver a large part of the learning function (at least the technology and support for the technology) as a managed service. I talked to two vendors:

I asked the people from Learn.com why they keep winning the reader’s choice for “Best Enterprise Learning Management System” category of Elearning! magazine (“Is it because all your customers get a free subscription to the mag?” wasn’t really appreciated). The first answer came from the sales guy: “Because we guarantee Return On Investment”. I don’t even know what that is supposed to mean, but they seem to think it is relevant (check out the relentless Flash-based ROI counter on their site). Luckily the next guy had a more sensible answer: Learn.com has all of their customers on the same code base and has a rapid development process for this code. This means they are able to deliver new functionality and fixes faster than corporations would be able to do for themselves. According to them they have the authentication problem solved and are able to integrate with HR systems like SAP through a mature web-services based architecture. They also had really smart answers to my questions about reporting. One thing I appreciated was their support for all web browsers: it is not often that somebody can promise me support for IE, Opera, Firefox and Safari without blinking. I always take that as a sign that technicians might be in charge instead of marketeers.

Another company that I checked out was the Edvantage group. This UK based business has signed a couple of large contracts recently. They deliver a completely integrated content development and delivery street through a Software as a Service solution. In that sense they are similar to Learn.com.

I would be interested to hear from anybody who has some real world experience with either of these companies.

Moodle Everywhere?
Moodle has become ubiquitous. It seemed that about one in four stands at the exhibition had something to say about Moodle. You can see that this is very market driven (open source finally has become cool), as a lot of the exhibitors had no idea what they were talking about.

My personal favourite was somebody from Saffron Interactive whom I asked about their social networking offerings. Their whole stand was adorned with logos from Facebook, LinkedIn and Twitter. I was wondering if they maybe had thought of a smart way to integrate these services into learning offerings. She showed me a couple of screenshots of something that looked a bit like Ning and told me they created social communities for their clients. She then proceeded to tell me that the platform they used for this was Moodle and that an implementation of Moodle in general only takes three(!) days. I love Moodle, but I would never use it to create a social community and to make Moodle look like her screenshots takes a lot more than three days. I had to move on after that.

A very impressive Moodle offering came from aardpress. They have invested a lot of their programming talent (months and months of work) into creating Moomis, a set of tools that fills some of Moodle’s gaps for the corporate learning world. Unlike the corporate Moodle solutions that I have seen so far (e.g. ELIS), Moomis is not a set of successful open source projects that are integrated into Moodle. Instead, all functionality is created inside Moodle itself, using Moodle’s libraries and its add-on architecture. This had advantages on the usability side, but could have disadvantages on the side of functionality (i.e. it is hard to write a very rich tool from scratch). aardpress (they don’t seem to want to capitalise their name) is hard at work getting Moomis ready for Moodle 2.0. I hope they are successful in turning this into a sustainable project and maybe even collaborate a bit more with Moodle HQ in developing this type of functionality.

In the conference part of Learning Technologies there was a small meeting of corporate Moodle users that I crashed into in its last 15 minutes. I am glad I did, because I met Mark Berthelemy there, who I had only seen on Moodle.org before.

Monkeys with typewriters

Monkeys with typewriters

Wisdom Architects
Another meeting I thoroughly enjoyed was my talk with Lawrence O’Connor from Wisdom Architects. We chatted about implementing learning technology in very large organisations, discussed theories of memory and the Mind Palace 3D iPhone app he is developing. This app will help people memorise better using the time-tested technique of building a memory palace. I find it fascinating how we are both using technology to outsource our memory (my phone keeps all my to-do tasks, phone numbers, etc.) and to help us get a better memory. I am wondering whether we will see more study tools like this app and like eFaqt in the near future.

Lawrence very kindly gave me a copy of Jemima GibbonsMonkeys with typewriters. This book about social media at work is published by Triarchy Press which has a lot of other interesting titles. I really liked Gibbons’ unconventional approach: she went out and interviewed about fifty people that have either changed the face of social media or have run succesful social media projects in companies. The book is divided into six chapters titled: Co-creation, Passion, Learning, Openness, Listening and Generosity. Each chapter starts with a myth and a reality (e.g. Myth: Social networking is a time waster, Reality: Building connections is vital to business). My copy is now full of dog-ears. A couple of the concepts/ideas that I want to explore further:

Here is an O’Reilly quote:

You design applications that get better the more people use them, then the applications that work get the most user data. The winners are those that harvest collective intelligence: Amazon, Google… Google is actually harvesting the intelligence of all users. […]
One of the things that I suggest to any company is what data assets do you own and how can you build new fresh data services against that data? I think a lot of traditional businesses have enormous data assets, they just need a slightly different mindset.

Then there is IBM’s idea of reverse mentoring programmes, where younger employees teach the older staff about social technologies. And a great quote from Clay Shirky:

All businesses are media businesses, because whatever else they do, they rely on the managing of information.

Gibbons formulates an argument that I use often when I try to get people to be more transparent about what they are doing:

Today’s smart businesses are not so much about creating an owning knowledge as about applying and learning from it. If [a company’s] blog posts and research papers are freely available, to be used , re-mixed, mashed up and built upon, that’s fine: the core competence of [the company] lies in the minds and knowhow of its consultants.

The book ends with “30 ways to get social”: great practical advice.

Other Meetups
Learning Technologies really does seem to be the place where all the British e-Learning people come together. It was chance for me to meet a lot of people that I had only met virtually before. I had a good chat with David Wilson from Elearnity, talking about innovation processes and about his research network. I met some of the people from Brand Learning and The Chartered Institute of Marketing with whom I have been working in the last couple of months on a marketing curriculum. I got to shake Rob Hubbard‘s hand and talk to him about his excellent Rapid eLearning Development Course. The only appointment I missed was the one with Jane Hart, maybe next time!

Bersin Executive Roundtable
The day after the event I joined Josh Bersin, Allan Keetch, Donald H. Taylor, Barry Davis, Ghassan Mirdad and Christina Tsirimokou for a corporate roundtable organised by Bersin & Associates. This was a diverse group of people with very different problems, so occasionally it was hard to find some common ground.

We did manage to have a good discussion about integrating talent management and learning. Doing this from a system’s perspective seems to be the holy grail for many organisations. Bersin thought the overlap between these two things is not as profound as most people think it might be. There really isn’t that much integration to do. On the other hand he has seen many organisations crumble under the weight of their completely systemised and integrated competence management systems.

Allan Keetch noted how good talent management systems are important and useful when an organisation is restructuring. I agreed partially with him. We all know that nowadays it is not only what you know, but also who you know that is important. There are barely any talent management systems that take this into account. My employer just went through a restructuring exercise and I am quite sure that my hiring manager had a good overview of my formalised competencies (and those of my competitors for the job), but had no insight into the network that I would bring into the job. As organisational network analysis (ONA) will mature I imagine we will see more and more tools that creates these social graphs automatically based on existing communication and collaboration patterns. (Remember O’Reilly’s quote, earlier in this post?).

Josh Bersin had keynoted on informal learning and it was therefore fitting to have Barry Davis at the table. He works for Creganna Tactx Medical and he believes that learning is working (or is it the other way around?) and that everybody in his company should be a trainer. His organisation is just the right size for his ideas to have a lot of impact. For example, he has managed to “formalise” (“organise” or “facilitate” would probably be better here) the 70-20-10 rule of Charles Jennings.

I am not the only who has written about Learning Technologies. Jane Hart had some good comments (with a post by Jay Cross in her wake) and Mark Berthemely wrote an extensive post which is very worthwhile to read.


Random Notes From Online Educa 2009

My blog, as one of the preferred outsourcing partners of my mind, will serve as a keeper of some of my notes and thoughts on Online Educa 2009 in Berlin. This will be a relatively disorganised post with a lot of different short bits of information, apologies in advance.

Blog posts
Earlier, I wrote a couple of blog posts about this year’s Educa:

I used Twitter a lot this year trying to capture some choice quotes and thoughts. Twitter does not give you an easy way to show all your posts with a particular hash tag (why not?), so you can view my past tweets through Tweet Scan. Here are some highlights:

I wasn’t the only person tweeting at the conference. The tag was #oeb2009 and Twubs provided a nice hub.

Making the switch from Blackboard to Moodle
Alex Büchner from Synergy Learning talked about organisations switching from Blackboard to Moodle. He gave three reasons for making the switch:

  1. Moodle is a better product.
  2. Staff and students prefer to use Moodle over Blackboard (see this report).
  3. Moodle has a lower Total Cost of Ownership (see this report).

Alex made a lot of people laugh with his graphic showing how Blackboard is gaining market share through acquisitions and how Moodle still manages to trump that:

Big fish and bigger fish

Courtesy of Alex Büchner of Synergy Learning (click to enlarge)

Brochures that I picked up
There were a lot of exhibitors all handing out brochures. These are the companies/services of which I kept the brochures:

  • CELSTEC, the Centre for Learning Sciences and Technologies. This Centre of Expertise is part of the Dutch Open University and does a lot of original research in the technology space. I would love to explore how I could work with them in the future.
  • Quick Lessons. I like how this company has all the right buzzwords in their marketing: they allow you to do “rapid e-learning development in the cloud” (!). They even have the famous Web 2.0 badge on their site. There is one thing I really like though: the concept of a web-based development tool. I do think there is a lot of potential for those, regardless of whether Quick Lessons is the best option. Does anyone have any experience with using Udutu for example?
  • The market for capturing presentations is maturing. A presentation or a lecture might seem old-fashioned to some, but there still is a space for this type of teaching (if it is well done) and by filming the lecture, you can turn this into on-demand content for students. Through my work at Stoas Learning I already knew about Presentations 2 Go, but I hadn’t heard of Lecturnity before.
  • The rapid browser-based sims of Thinking Worlds are very interesting to explore further. A little while ago I did a course which used a game developed with their 3D engine and I thought it had a lot of potential. Their worlds run in the browser and only require a Shockwave plugin which should be available on most systems. What I really want to know is how quick and easy the authoring process is. How do you design interactions and scenarios? I will check that out in the near future.
  • Geanium delivers “Interactive Chronological Visualisations”, another word would be timelines. Their product looked nice enough: you could put events not just on a timeline, but also on a particular place in the world. I can see some niche applications for this service.
  • I have quite a bit of experience in using Adobe Captivate to do rapid development. I like certain things about the software, but would be interested in finding out how it really compares to the other rapid development tools from Articulate (check out the excellent Rapid e-Learning Blog by the way) and TechSmith (of SnagIt, Camtasia and Jing fame). The latter has a new product out called UserVue, which could be very useful in usability testing. I wish I would have easier access to installed trial versions of these applications.

Lord Puttnam and We Are The People
Lord Puttnam keynoted on the first day. He talked about his latest video project titled We Are The People We’ve Been Waiting For. The basic point of the movie is that we are not preparing our children for the future that is waiting for them. You can get the DVD you for free when you order it online. I ordered and watched it and thought it made a good case for making a step change in our educational system. My favourite talking head in the movie was Ken Robinson. If you have never seen his TED talk, then you should rectify that situation immediately.

An unconference with Jay Cross and his Internet Time Alliance friends
Jay Cross organised a couple of unconferences with his Internet Time Alliance friends. I always admire Jay for how he manages to utilise the Internet to his and his clients advantage. His self-published “unbooks” are a great example of this. His sessions were by far the most interesting and engaging at this year’s Online Educa. Jane Hart and Charles Jennings were in the room and Harold Jarche and Jon Husband were available through video conferencing.

The main question of the session that I attended was: What are the major challenges/vision/issues that we see moving into the 21st century when it comes to learning? Jarche thinks organisations will have to deal with more and more complexity. Everything that is simple or can be commoditized will move to the lowest bidder or will be an automated process. What is left is complex. The training functions are currently not able to deal with this complexity. Cross considers the global downturn a symptom of the end of the industrial age and the beginning of a truly networked world. In that world intangibles are much more important than tangibles. Our training metrics will have to change to reflect this.

Then followed a selection of models and ideas that are mostly familiar to me, but are valuable enough to share again:

  • A hierarchy of employee traits in the creative economy: passion, creativity, initiative (these cannot be commoditized) followed by intellect, diligence and obedience (all of these can be commoditized).
  • Jane Hart’s five types of Learning: Intra Organizational Learning (self-directed, organizational), Group directed learning (self-directed, group), Personal learning (self-directed, individual), Accidental & Serendipitous learning (undirected, individual) and Formal structured learning (directed, individual). These are interesting in that they show that they are other ways of delivery than the traditional face to face workshop, but they start at the wrong end of the learning question. I would like to start on the demand side when it comes to creating a learning typology (actually I am working on exactly that: a corporate learning typology, more to come).
  • The concept of the wirearchy: a dynamic two-way flow of power and authority based on information, knowledge, trust and credibility, enabled by interconnected people and technology.
  • John Husband shared this great paragraph from Peter Drucker (the full text is here):

Bribing the knowledge workers on whom these industries depend will therefore simply not work. The key knowledge workers in these businesses will surely continue to expect to share financially in the fruits of their labor. But the financial fruits are likely to take much longer to ripen, if they ripen at all. And then, probably within ten years or so, running a business with (short-term) “shareholder value” as its first—if not its only—goal and justification will have become counterproductive. Increasingly, performance in these new knowledge-based industries will come to depend on running the institution so as to attract, hold, and motivate knowledge workers. When this can no longer be done by satisfying knowledge workers’ greed, as we are now trying to do, it will have to be done by satisfying their values, and by giving them social recognition and social power. It will have to be done by turning them from subordinates into fellow executives, and from employees, however well paid, into partners.

Accelerating the Adoption of Innovations
I had a great round-table discussion with Ellen D. Wagner from Sage Road Solutions (kudos: the first business card with a Twitter name that I have received, maybe pretty standard in the valley?), David James Clarke IV from Toolwire and others about how to accelerate the adoption of innovations.

Wagner wanted to overlay Gartner’s Hype cycle over Rogers’ adoption curve. Gartner’s hype cycle looks like this:

The Hype Cycle

The Hype Cycle

Rogers’s adoption curve is as follows:

Diffusion of Innovations

Diffusion of Innovations

Wagner puts these two graphs together:

Ellen D. Wagner, Sage Road Solutions: When Hype Cycle meets the Innovation Adoption Curve

Ellen D. Wagner, Sage Road Solutions: When Hype Cycle meets the Innovation Adoption Curve

She shows exactly in which phase the pain lies and where extra stakeholder support is necessary. The whole discussion reminded me of this great Geek and Poke comic:

Gartner Hype Cycle Version 2.0

Gartner Hype Cycle Version 2.0 by Geek and Poke, licensed under a Creative Commons Attribution-NoDerivs 2.0 License

David James Clarke IV and Experiential Learning
David James Clarke IV of Toolwire also presented on experiential learning in a plenary. His argument was that in the current information economy knowledge is not power anymore. It is access to knowledge and the ability to turn that knowledge into action and decisions that is power.

He talked about the tension between richness (the depth of the experience) and reach (the amount of people the experience can reach) as first described by Evans and Wurster which, if adapted to the traditional educational field, leads to the following tension between classroom (high richness, low reach) and distance (low richness, high reach) learning:

Richness - Reach tension

Richness - Reach tension

His point is that technology is now at a point where this tension can be overcome:

Technology overcomes the Richness - Reach tension

Technology overcomes the Richness - Reach tension

This is where experiential learning comes in. Students should have hands-on real world experiences while they are in school. He finished his talk with an example from the Matrix. I quote from the white-paper that he and Charles Jennings wrote on experiential learning:

The movie The Matrix provides an exceptional example of experiential learning in action. In this case, it is literally a matter of life or death. In a scene towards the end of the movie, our heroes – Trinity and Neo – find themselves trapped on the roof of the Agents’ headquarters. Their only escape is via a military helicopter.
The problem is neither of them knows how to fly a helicopter … yet. So what does Trinity do? She calls her Learning Management System (LMS), of course. In this case, the LMS is represented by a phone operator named Tank.
Trinity requests a specific learning object – Helicopters for Dummies! – and Tank downloads the skills directly into her brain. You can appreciate the experiential learning significance here. Once Trinity has received the skills, she and Neo fly the Helicopter to safety and continue saving the world!
This is a perfect example of just-in-time, context-sensitive experiential learning delivered exactly when the student needs it … in 30 seconds!

Clarke later in the day did a Pecha Kucha with 10 movies about learning as his topic:

I have decided that I will invest some time into creating my own Pecha Kucha: a top ten of education philosophers.

Niall Winter: a Framework for Designing Mobile Learning Experiences
Niall Winter is an interesting researcher at the London Knowledge Lab. He talked about the fact that mobile learning has failed to exploit the social practices by which the new affordances of mobile devices become powerful educational interventions. He sees designing mobile learning experiences as one of the key challenges for the technology enhanced learning community. It important to focus on the learning intervention and not be techno-centric. This should lead to socio-technical solutions where the context and the activity determine the success. His goal then is to design activities that are appropriate to the context.

He does this using a participatory design methodology going through the following time consuming process:

  1. Explore the institutional context: technology, identifying existing practice, participants’ perspective
  2. Explore the learner context: scenarios, concerns, (un)expected new practices (iterative cycle)
  3. Deploy and go through the cycle again

The host of Niall’s session, Herman Van der Merwe, introduced the audience to the International Association for Mobile Learning.

Two final interesting links to explore in the future

Final conclusion
All in all it was very worthwhile to go to this year’s Online Educa. I don’t think there is another occasion where that many members of the educational technology community are present.

What on Earth is RSS Cloud?

Arjen Vrielink and I write a monthly series titled: Parallax. We both agree on a title for the post and on some other arbitrary restrictions to induce our creative process. For this post we agreed to write about a new technology using Linux Format‘s “What on Earth is …?” style (see example on Android). We did not agree on a particular technology and we would get bonus points for a nice pixellated image to accompany the post. You can read Arjen’s post with the same title here.

RSS Cloud

RSS Cloud

RSS Cloud? I am getting a bit tired of this cloud computing trend.
Yes, I also think that cloud computing is slightly over hyped. However RSS Cloud is not about cloud computing. It is about bringing real-time updates to the RSS protocol.

I have only just grasped what RSS is. Only the technorati seem to use it, normal computer users have no idea.
Indeed: most people have no idea what RSS is or how they can use it. They still visit all their favourite news sites one after the other to check whether something new has been posted. However even people that don’t understand it often use it. If you download podcasts through iTunes you are using RSS technology. Furthermore RSS is the technological glue for many of the popular mashup sites. You don’t need to understand a technology for it to be useful to you.

Fair enough, so how would you explain RSS Cloud to a lay person?
Sites that have content that changes often (think blogs or news sites) publish an RSS feed on their server. Whenever a new item is posted it will be added to the feed, usually dropping the oldest item from the list at the same time. If you are interested in those news items you can use a news reader (also called an aggregator) and tell this news reader to check whether new items are added to the feed, if there is an update, then the news reader can retrieve it. A news reader typically does this every fifteen minutes or so. This means the news can be 15 minutes old when you get it. RSS Cloud makes it possible for news readers to subscribe to the updates of a feed. Whenever something new is added the feed, the RSS Cloud server notifies all subscribers so that they can pick up the content immediately: in real-time.

Another buzz word! What is the benefit of real-time? Can’t people just wait a couple of minutes before they get their news?
People listen to the radio so that they can hear the sports results in real-time. Weren’t you upset when all your friends knew about Michael Jackson’s death earlier than you, because they heard it on Twitter? The success of Twitter search and trending topics shows that people want to know about stuff as it happens and not fifteen minutes later.

Now that you mention it: Twitter indeed works in real-time. Why do we need something else, what’s wrong with Twitter?
Twitter actually also uses a “polling” model for its content. Each single Twitter client will have to access the Twitter API to see whether something new has been posted by the people you are following. This is a huge waste of computer resources. All these clients asking for new information even if there is none. It is a model that does not scale well. A “push” model actually works much better in this respect.

Oh, so it is a bit like the difference between getting your email once every couple of minutes and getting it immediately on your Blackberry?
Yes, that is a nice analogy. The Blackberry uses push email. You get the email as soon as it hits the server, because it is pushed to your phone. Traditional email clients, like Outlook, go to the server once every couple of minutes to see whether something new is there.

So what large company is trying to push this idea?
This time it is not a big company trying to establish a standard or protocol. The RSS Cloud protocol is designed by Dave Winer who also drafted the original RSS specification.

Dave Winer, isn’t that the guy that loves to rub people the wrong way?
He is a controversial character and is certainly very vocal and opinionated. At the same time, he is a true pioneer and one of those people that embody the values of the Internet. His vision for Cloud RSS is not about blogging. Instead, he wants to provide a decentralised architecture for microblog messages. To him the fact that Twitter centralises all the microblogging activity is a real vulnerability. His goal is to create a network that can work alongside Twitter without being in the control of a single company.

Talking about companies. I suddenly remember hearing about a similar technology. One of these cute names with many vowels?
You probably mean PubSubHubbub. This is a Google sponsored protocol that has already been implemented in Google Reader.

Great: another standards war. VHS versus Betamax, RSS versus Atom, Britney versus Whitney. Will we never learn?
This shouldn’t become a problem. RSS and Atom for example live happily next to each other now. It is easy to implement both. PubSubHubbub has a slightly different goal in comparison to Cloud RSS. It focuses mainly on blogging and associates itself with Feed Burner. The two technologies should be able to live next to each other, at least that is what Dave says.

Well, let’s hope he and you are right. By the way, isn’t this Cloud RSS just another sneaky way to measure subscribers, generate some statistics and store information about where they are from and what they are doing?
It is true that an RSS reader will have to register itself with the the RSS cloud for the protocol to work. However the RSS cloud forgets about the RSS reader if the registration isn’t renewed every 24 hours. You also have to remember that many people will use readers that do not support RSS Cloud. There are much better ways to get statistics.

Aren’t you a learning technology person? What does this have to do with learning?
I am very interested in Cloud RSS because I am a learning technologist! Like all new Internet based technologies it will only be a matter of time before some smart developer finds a way of using this in some unexpected fashion. Remember:
technology creates feasibility spaces for social practice! Just think of what kind of course delivery models RSS has made possible: the Connectivism and Connective Knowledge course could not run without it for example.

You are a Moodle evangelist. Does Moodle support RSS Cloud yet?
I haven’t checked, but I doubt it.  It is very new and the Moodle developers are focusing on getting Moodle 2.0 to a beta release. However, I am sure that in the future, parts of Moodle will move towards real-time. Imagine how Cloud RSS could be used to create activity streams or notify people of comments on their work. It could effectively bridge the gap between asynchronous activities like discussion forums and assignments and synchronous activities like web conferencing.

Ok, you have managed to pique my interested. Where can I go if I want to start using it?
There are two ways of using it. First, you can make your own feeds RSS Cloud enabled. If you have blog at WordPress.com this is automatically the case. You can opt-in if you host your own WordPress blog. The other way of using it would be to have an RSS reader that supports the protocol. Currently only River2 supports it and Lazyfeed has announced that it will support it too. Only web based readers can support it, as the RSS Cloud server needs to be able to ping the reader with the update.

Are there any sites that can tell me a bit more?
The current home of the protocol is http://www.rsscloud.org. Here you will find news about the protocol and an implementation guide. The Wikipedia entry could be better. Why don’t you help fixing it?