Today was the second day of the 2012 PICNIC festival in Amsterdam. My notes about the first day are available here. Below my notes and thoughts on day 2: Doc Searls - How the Old Bottom is the New Top Searls spoke at at SxSW earlier this year. I caught him there already and made … Continue reading PICNIC Festival 2012 Day Two
Tag: vendor relationship management
Are Free Customers Better Than Captive Ones?
Doc Searls talked about two wrong things and one right thing. Wrong Thing #1 A random startup founder: "Sales are great! We just closed our second round of financing for 25 million dollars" Every business has two markets: For goods and services (to your customers) For itself (to investors) During the tech boom number 2 … Continue reading Are Free Customers Better Than Captive Ones?