Not too ago I participated in a course on how to drive a forklift truck. Part of the course was a classroom session in which the facilitator seemed to enjoy nothing more than telling anecdotes about terrible forklift accidents. Those anecdotes left a deep impression on me and they have made me much more careful … Continue reading Does Shock Therapy Work When Teaching about Safety?
Online Educa Berlin 2008: Language
Language is still our prime tool for learning. I find language a fascinating subject and noticed a couple of things about language during the Online Educa. First, Jay Cross. He was a panelist during the Battle of the Bloggers session. One topic they discussed was the financial crisis and how it could affect our profession. … Continue reading Online Educa Berlin 2008: Language
Nintendo and Why User Training is Dead
Properly designed software shouldn't need any instructions let alone require a training on how to use it. Designing software properly is actually a hard problem. We are getting better at it slowly. Nintendo is the leader of the pack when it comes to designing software in such a way that it needs no instructions. I … Continue reading Nintendo and Why User Training is Dead