Online Educa Berlin 2008: Language

Jay Cross

Jay Cross

Language is still our prime tool for learning. I find language a fascinating subject and noticed a couple of things about language during the Online Educa.

First, Jay Cross. He was a panelist during the Battle of the Bloggers session. One topic they discussed was the financial crisis and how it could affect our profession. Jay said that if you are currently a Director of Training it would probably be smart to change your job title to something like Director of Sales Readiness (“we can’t let the director of sales readiness go…”). I think he is right. Language changes perception and a change in how you call something can significantly alter people’s behaviour. This is also the reason why I don’t like to use the Dutch word “allochtoon“: I think it has an unnecessary connotation of exclusiveness and us versus them.

Jay was very insightful about the other topics too, so I decided to go to the front desk an buy his book Informal Learning: Rediscovering the Natural Pathways That Inspire Innovation and Performance. I like how he consciously has put “performance” in the title of his book. That way he instantly disarms any suggestion that informal learning is just a pet topic for educational scientists. Instead, it directly addresses the issue that is central in the corporate world: “executives don’t want learning; they want execution. They want the job done. They want performance.”

The ability to adapt your language to the language of the client is one of the skills that any good consultant should have. Ton Zijlstra had an interesting take on this. We met at an Edublog dinner and one of the things we talked about was how he uses del.icio.us to find people who bookmark the same sites as he does, but who do this using different tags. If they use different tags for the same concepts it means they are in a different community or network. That is interesting, because they could be starting point for a whole set of new connections.