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Writings by Hans de Zwart

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Tag: customers

Are Free Customers Better Than Captive Ones?

Doc Searls talked about two wrong things and one right thing. Wrong Thing #1 A random startup founder: "Sales are great! We just closed our second round of financing for 25 million dollars" Every business has two markets: For goods and services (to your customers) For itself (to investors) During the tech boom number 2 … Continue reading Are Free Customers Better Than Captive Ones? →

Hans de Zwart Open 2 Comments 13-03-2012 2 Minutes

Outsourcing to the Customer

Arjen Vrielink and I write a monthly series titled: Parallax. We both agree on a title for the post and on some other arbitrary restrictions to induce our creative process. For this post we agreed to write an essay of no more than 500 words discussing the title in relation to Knowledge, Innovation and Quality. … Continue reading Outsourcing to the Customer →

Hans de Zwart Learning, Parallax 4 Comments 01-08-2009 2 Minutes
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